Refund and Return Policy

At PetCalm Remedies, we want you and your pet to feel confident with every purchase.

🕒 30-Day Money-Back Guarantee

You have 30 days from the date of delivery to request a refund.

✅ Eligibility for Refund

To qualify for a refund:

• Item must be unused and in original packaging
• Item must be in good condition
• Proof of purchase is required

💸 Refund Process

Once your request is approved:

• Refunds are issued to your original payment method
• Processing time: 5–10 business days

📦 Damaged or Defective Items

If your item arrives damaged or defective:

• Contact us within 48 hours of delivery
• Provide clear photos as proof
• We will offer a replacement or full refund

🚫 Non-Refundable Items

• Used products
• Opened or consumed items (if applicable)
• Items damaged due to misuse

🔁 Return Shipping

• Customers are responsible for return shipping costs
• Shipping fees are non-refundable

📩 Contact Us

For refund requests or support:

Contact us

🐾 Our Promise

We stand behind our products with a simple goal:
A calmer, happier pet—or your money back.