Refund and Return Policy

At PetCalm Remedies, we want you and your pet to feel confident with every purchase.

🕒 30-Day Money-Back Guarantee

You have 30 days from the date of delivery to request a refund.

✅ Eligibility for Refund

To qualify for a refund:

Item must be unused and in original packaging
Item must be in good condition
Proof of purchase is required

💸 Refund Process

Once your request is approved:

Refunds are issued to your original payment method
Processing time: 5–10 business days

📦 Damaged or Defective Items

If your item arrives damaged or defective:

Contact us within 48 hours of delivery
Provide clear photos as proof
We will offer a replacement or full refund

🚫 Non-Refundable Items

Used products
Opened or consumed items (if applicable)
Items damaged due to misuse

🔁 Return Shipping

Customers are responsible for return shipping costs
Shipping fees are non-refundable

📩 Contact Us

For refund requests or support:

🐾 Our Promise

We stand behind our products with a simple goal:
A calmer, happier pet—or your money back.